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C Sugarman
C Sugarman
23:30 20 Aug 22
We have been trying to find the ‘right’ livery service for our family vacations here in Orlando. Orlando Ultimate Town Car is by far, the best! Always on time, clean vehicles, and of course, the best drivers. This trip Emilio picked us up from the airport and Luis drove us back (only to find out later our flight was canceled, ugh)! I reached back out to them again and they made arrangements to help us. We will always use this livery service from here on out. Clean vehicles, courteous and polite drivers. The best!
Kate Bret
Kate Bret
13:00 16 Aug 22
I can’t recommend this company enough! My best friend and I flew to Orlando for her bachelorette weekend and I booked a car to pick us up from the airport. Renato was absolutely amazing, he carried our bags all the way to the car! Then he waited patiently for us at the grocery store while we shopped. He was extremely helpful and very nice. Later that night I had another vehicle pick us up for dinner, Jeffrey was our driver and he was also incredible. Seriously, they made the process so easy and special. 10/10 recommend and if I travel to Orlando again I will 1000% use this companies services. Thank you so much!
Kelly Riser
Kelly Riser
15:56 10 Aug 22
My daughter and i had such a great experience. The car was on time and the ride to the airport from Disney was easy. The driver was helpful and attentive to our needs. The car was clean, roomy, and was at a comfortable temperature. The communication was top notch. We were sent an email telling us our car was on the way to pick us up, the driver followed up a day later with an email asking about our experience, and the company again followed up to see how everything went. I will definitely being using this company again for our future transportation needs in Florida.
Carrie Burge
Carrie Burge
22:30 19 Jun 22
Friendly, personal service. Quick to respond and keeps you informed when driver is on the way, and when they are there to pick you up. Renato was a great driver, friendly and informative. When we arrived in Orlando water and hand sanitizer was waiting for us in the car. Which was a nice touch since it was very hot outside! I will be using this service again when in Orlando.
Kraig de Lanzac
Kraig de Lanzac
01:11 06 Jun 22
Great transport service. We used Orlando Ultimate Town Car to get the six members of our party from the airport to the Disney resort area. Great communication before pick-up. Our plane landed early but sat waiting for awhile for a gate to open and our driver, Theo, was patient and pleasant despite the airline delay. Comfortable, clean car, plenty big enough for all of us and our luggage. Highly recommend!
Andrew Hunt
Andrew Hunt
22:39 17 Oct 20
Our driver Darrick was amazing!!! Extremely professional, but also entertaining and charming especially with the kids. Service was on time, vehicle was new, very clean, and enjoyable. Highly recommended. Great value and even better staff and service. If service and cleanliness is important to you, you're picking the right company. Ask for Eddie and Darrick!
Erin Funderburk
Erin Funderburk
13:06 15 Oct 20
Orlando Ultimate Town Car was the perfect option to get our family to the airport. Professional service with car seats! Our driver Eduardo was on time, very professional, and super friendly! The car was so clean and the ride was very comfortable. You can’t go wrong by choosing this service. They accommodated our last minute request with no problem! I would use them again in the future. Highly recommend!
Savannah Vezina
Savannah Vezina
16:33 09 Oct 20
I hired this company to pick up my 14 year old from the airport in Orlando and drive him to Palm Bay an hour away. I was so very nervous. But they blew me away. Not only did the driver show up early way early. But he called and talked my son with directions the entire way to get him outside. The driver didn't complain or rush him. He guided him and was kind. I will use this service any and every time in the future. Amazing...
CharlesandDionisha Johnson
CharlesandDionisha Johnson
16:37 26 Sep 20
Great customer service from beginning to end. Our driver Henry was super friendly and punctual. I will be using this service again in the future. I appreciate the accommodations and the overall cleanliness of the limo. We had a great time. Our family truly appreciates you.
Pete Verplancken
Pete Verplancken
12:56 16 Sep 20
Great customer service! We have and will continue to use Ultimate, thank y’all!
See All Reviews
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Faqs

Frequently Asked Questions

How will I find my driver at the Orlando International airport?

Your driver will meet and greet you in the designated pickup area of the airport, located at the bottom of the escalator level 2 next to the baggage claim area. Your driver will display a sign with your full name.

Will I know who my chauffeur is a day before my scheduled pickup?

Absolutely! Once your chauffeur is assigned, he/she will reconfirm the details of your ride a day before your scheduled pickup.

How do I find my driver when I arrived at Port Canaveral?

Chauffeurs are no longer allowed to park in front of the cruise terminal and wait for their passengers. You MUST have your mobile phone turned on once the ship docks at Port Canaveral. Your assigned chauffeur will call or text you an hour prior to your scheduled pickup. Please only summon your chauffeur to the terminal once your party is outside. The security personnel at Port Canaveral will not allow the drivers to lounge around in the loading zones. Once you contact your chauffeur, please provide your exact location and your chauffeur will arrive within minutes.

How far is from Orlando airport to Disney?

It usually takes approximately 30-45 minutes to reach your resort.

How far is from Orlando International to International Drive, Universal & SeaWorld resorts?

It usually takes approximately 25-30 minutes to reach your resort.

How far is from Orlando International to Kissimmee resorts?

It usually takes approximately 45-50 minutes to reach your resort.

How far is from Orlando International to Port Canaveral and Cocoa Beach?

It usually takes approximately 1.00-1.15 hours to reach your resort or cruise ship.

What forms of payments are accepted?

We accept Master card, Visa, Discover, AMEX

What is required to hold a reservation?

We require a valid credit to hold and secure all reservations.

When do I get charge for my transportations service?

All credit cards will be process 48 hours in advance with no exemption.

Do you accept cash payment?

No, a credit card authorization form will be sent by email to be completed to guarantee the service.

What is your cancellation policy?

Please be aware that if you do not cancel your reservation more than 48 hours in advance of your scheduled pick up time, you will be charged 100% of the total fare including all fees on your booking. There is Absolutely no refunds allowed once services are completed.

Will I receive a confirmation number after I book my ride?

Yes, All confirmation emails are sent out within 24 hours of receipt, however most confirmations are emailed within the same day.

Can I book Online if my arrival is on the same day?

Yes, we do accept reservations within 4 hours of pick up time.

What areas do you serve?

We do offer transportation from airport, private jets, train station, residential, hotels and theme parks. We request a phone call to help you with your needs.

What happens if I leave my personal belongings inside the vehicle?

We can ship your belongings to you. Clients will be responsible for all shipping costs. Should you want us to deliver the items to your local hotel, we can do that once we have a vehicle heading your way at no charge. We will have to bill you the full fare if you need the items immediately and cannot wait.

Is the Gratuity included on the fare?

Gratuities are not included at the time of booking and payment. Certainly, additional gratuities for drivers are always appreciated for excellent service.

Will I need to reconfirm my reservation?

No, once you receive your confirmations.you are all set.

Do I get charge if my flight its delay?

No, we monitor your flight’s arrival in real time. However if your flight arrives after 11pm local time there will be a small fee of $12.00 added to your fare.

What is your wait time policy?

We allow 15 minutes grace period for all pickups(airport arrivals are exempt). Wait time charges will apply after the expiration of the 15 minute grace period. The charges will be pro-rated and an appropriate hourly rate will be billed for the awaiting vehicle. Airport wait time charges will apply only If the client requests the chauffeur to wait for another flight or if luggage its lost and customer would like to wait for bags.

Do you offer grocery stops?

Yes we do. The stops MUST be requested at the time of booking. We allow for grocery stops at a maximum of 15 minutes upon arrival for a $25 charge.

Is smoking allowed inside vehicles?

No. All of our vehicles are smoke free. We do not allow our customers or chauffeurs to smoke inside our vehicles. This ban includes e-cigarettes as well.

Do you offer car seats or booster seats?

Available upon request. Each item has an additional cost of $10 per item.

How much do you charge if someone vomits inside the vehicle?

We have a minimum of $300.00 fee for any vomit inside of our vehicles. We have to remove the vehicle from service and we have to get it professionally cleaned in order to ensure safety for our clients.

Is there an early and late fee for pickups?

Yes, We charge $12.00 in addition to the normal fare for pickups between 11pm-6am local time.

Are your vehicles insured and permitted?

All vehicles are state inspected twice yearly for safety and have a 1 million dollar insurance policy. We also license all vehicles with the city of Orlando, Sanford, Port Canaveral and Orange County.

What are your driver's qualifications?

All drivers are required to have a Florida Department of Law Enforcement Background checks and our insurance carrier mandates a clean driving record. The average driver has over 5 years of driving experience in the Orlando area as professional chauffeur.

Where can I find More Information about Travel or How Ultimate Can Help Us?

If you would like to see more about what services we offer while also getting more details on vacation homes or vacations, please visit this link to Reunion Vacation Homes.

Contact Us

Ultimate Town Car invites you to experience a night on the town on Orlando’s premier party bus! We cater to all types of transportation requests for special private events with our party bus. We’re eager to help create an exciting and memorable experience for your next time out in Orlando.

All of our vehicles are regularly cleaned and maintained, and are driven by professional chauffeurs who have undergone extensive background checks.

Give us a call or reserve your ride today! We can answer any questions you may have, and we’ll make your trip as painless as possible. We’re here for you, and will do whatever it takes!

OVER 1K REVIEWS

C Sugarman
C Sugarman
23:30 20 Aug 22
We have been trying to find the ‘right’ livery service for our family vacations here in Orlando. Orlando Ultimate Town Car is by far, the best! Always on time, clean vehicles, and of course, the best drivers. This trip Emilio picked us up from the airport and Luis drove us back (only to find out later our flight was canceled, ugh)! I reached back out to them again and they made arrangements to help us. We will always use this livery service from here on out. Clean vehicles, courteous and polite drivers. The best!
Kate Bret
Kate Bret
13:00 16 Aug 22
I can’t recommend this company enough! My best friend and I flew to Orlando for her bachelorette weekend and I booked a car to pick us up from the airport. Renato was absolutely amazing, he carried our bags all the way to the car! Then he waited patiently for us at the grocery store while we shopped. He was extremely helpful and very nice. Later that night I had another vehicle pick us up for dinner, Jeffrey was our driver and he was also incredible. Seriously, they made the process so easy and special. 10/10 recommend and if I travel to Orlando again I will 1000% use this companies services. Thank you so much!
Kelly Riser
Kelly Riser
15:56 10 Aug 22
My daughter and i had such a great experience. The car was on time and the ride to the airport from Disney was easy. The driver was helpful and attentive to our needs. The car was clean, roomy, and was at a comfortable temperature. The communication was top notch. We were sent an email telling us our car was on the way to pick us up, the driver followed up a day later with an email asking about our experience, and the company again followed up to see how everything went. I will definitely being using this company again for our future transportation needs in Florida.
Carrie Burge
Carrie Burge
22:30 19 Jun 22
Friendly, personal service. Quick to respond and keeps you informed when driver is on the way, and when they are there to pick you up. Renato was a great driver, friendly and informative. When we arrived in Orlando water and hand sanitizer was waiting for us in the car. Which was a nice touch since it was very hot outside! I will be using this service again when in Orlando.
Kraig de Lanzac
Kraig de Lanzac
01:11 06 Jun 22
Great transport service. We used Orlando Ultimate Town Car to get the six members of our party from the airport to the Disney resort area. Great communication before pick-up. Our plane landed early but sat waiting for awhile for a gate to open and our driver, Theo, was patient and pleasant despite the airline delay. Comfortable, clean car, plenty big enough for all of us and our luggage. Highly recommend!
Andrew Hunt
Andrew Hunt
22:39 17 Oct 20
Our driver Darrick was amazing!!! Extremely professional, but also entertaining and charming especially with the kids. Service was on time, vehicle was new, very clean, and enjoyable. Highly recommended. Great value and even better staff and service. If service and cleanliness is important to you, you're picking the right company. Ask for Eddie and Darrick!
Erin Funderburk
Erin Funderburk
13:06 15 Oct 20
Orlando Ultimate Town Car was the perfect option to get our family to the airport. Professional service with car seats! Our driver Eduardo was on time, very professional, and super friendly! The car was so clean and the ride was very comfortable. You can’t go wrong by choosing this service. They accommodated our last minute request with no problem! I would use them again in the future. Highly recommend!
Savannah Vezina
Savannah Vezina
16:33 09 Oct 20
I hired this company to pick up my 14 year old from the airport in Orlando and drive him to Palm Bay an hour away. I was so very nervous. But they blew me away. Not only did the driver show up early way early. But he called and talked my son with directions the entire way to get him outside. The driver didn't complain or rush him. He guided him and was kind. I will use this service any and every time in the future. Amazing...
CharlesandDionisha Johnson
CharlesandDionisha Johnson
16:37 26 Sep 20
Great customer service from beginning to end. Our driver Henry was super friendly and punctual. I will be using this service again in the future. I appreciate the accommodations and the overall cleanliness of the limo. We had a great time. Our family truly appreciates you.
Pete Verplancken
Pete Verplancken
12:56 16 Sep 20
Great customer service! We have and will continue to use Ultimate, thank y’all!
See All Reviews
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